Safety Instructions
Please ensure that the following safety instructions are followed at all times. These guidelines are for the safety of all persons using the inflatable.
For safety, do not mix younger children with older children/adults. Keep user heights around the same height. Adults should not use children's inflatables.
All shoes, badges, peak hats and jewellery (large earrings, necklaces, etc.) MUST be removed. Spectacles should also be removed. Do NOT leave hard objects in the entrance/exits.
No face-paints, party-poppers, coloured streamers or "silly string" must be used near the inflatable as they can permanently stain. No food or drinks on the inflatable. No smoking near the inflatable.
Do not allow children or adults to become boisterous, push, collide, fight or behave in a manner likely to injure or cause distress to others.
Climbing, hanging, or sitting on the walls is DANGEROUS and must not be allowed. A responsible adult must supervise the inflatable at ALL times.
Ensure the inflatable is not overcrowded. Limit numbers depending on age and size of children using it.
Do not move the inflatable or any of its accessories under any circumstances.
Ensure that no-one with a history of back or neck problems are allowed on the inflatable. No pregnant persons.
Do not allow users on the unit during inflation or deflation.
In the event of heavy rain, switch off the inflatable. Any wetness can be dried with a towel. The bouncy castle should not be used if it becomes wet on the jumping area.
If the extension lead overheats or loses power, switch the blower off at the mains, wait a few minutes, then restart. Ensure the blower is kept upright and the vent is clear.
If the bouncy castle is not being used, switch the blower off at the mains.
Warn children of tie down points and make the area behind the unit (where the electrical blower is) out of bounds for children.
The bouncy castle should not be used if no shower cover is fitted and it rains.
Should equipment fail, ensure all users get off immediately.
No unauthorised person should move the bouncy castle or tamper with electrical equipment.
The inflatable must be returned in acceptable condition - clean, unsoiled and undamaged. Additional charges apply for cleaning, damage, or loss of earnings.
Disclaimer
Provided that the equipment is used in accordance with the above safety instructions and conditions of hire, those using the inflatable should do so safely without injury. Therefore, Humber Events Company can accept no liability for injuries sustained or any other loss, howsoever caused, in the absence of the negligence of Humber Events Company or its employees.
The equipment will be in the hirer's possession and control whilst in use and not under the control of Humber Events Company and any liability for injuries or other losses caused, other than in the circumstances described above, rests with the hirer.
It is strongly recommended that the hirer has their own adequate public liability insurance covering their liability arising from the use of the inflatable.
Bookings
Age Requirement
Hirers must be aged 18 years or over. Identification will be required where the hirer may not look the required age.
Space Requirements
It is the hirer's responsibility to check all required dimensions for space needed for our equipment. Upon arrival where equipment will not fit, Humber Events reserves the right to 100% of hire costs.
Overnight Hire
Overnight hire is subject to secure garden and refundable security deposit. Two forms of identification will be required for all overnight hires.
Insurance Exclusion
Public liability insurance is excluded in its entirety following any claim or injury to any third party or employee, whether directly or indirectly related to the use of drugs and/or alcohol.
Prices & Payment
All prices are in UK Pounds and are inclusive of VAT where applicable, at the current rate. The price of the hire will be as quoted on the website at the time you confirm your order (usually by paying the deposit) subject only to any inadvertent technical error for which we will not be liable.
Promotions are only available until the stated end date. The price does not include delivery charges where applicable - check our delivery areas to see if you are required to pay a delivery charge.
Delivery
Delivery times can be arranged during the booking process for venues only. Normal delivery hours are 6am – 12 noon, but you can schedule outside these hours if needed.
Hirer's Delivery Responsibilities:
- • Ensure adequate space for products and clear access
- • Clear the area of mess and debris before delivery
- • You will be liable for full hire costs if we cannot deliver due to lack of space or accessibility
Cancellations
We understand that sometimes plans change. Our refund and cancellation policy details any fees that may be due and payable.
Orders Under £500
Orders Over £500
Weather Conditions
All cancellations due to extreme weather conditions are refundable 100%. However, please note:
- • If we set up and weather turns, it is NON-refundable
- • If you accept delivery and it rains later, 100% cancellation fee applies
- • If poor weather occurs before delivery, call 01482 230477 to discuss
Equipment Damage & Liability
When you hire equipment from us, you agree to the following terms regarding damage, loss, and associated charges.
Customer Responsibilities
- • Inspect all equipment on delivery and report any pre-existing damage immediately
- • Use equipment properly according to manufacturer guidelines and safety instructions
- • Return equipment in the same condition aside from normal wear and tear
Remediation Process
- • Cleaning: Professional cleaning will be attempted first. If successful, only cleaning fees apply.
- • Repair: If cleaning fails, repair to original working condition. Costs include parts, labor, and logistics.
- • Replacement: If repair is impractical, replacement invoice equal to current market value will be issued.
Cost & Payment
- • Itemized estimate provided within 7 days of inspection
- • You must approve estimate within 5 business days
- • Invoices due within 14 days of approval
- • Late payments incur 2.5% monthly interest
Administrative Charges
- • £20 fee per email/written communication for damage documentation
- • Hourly rate charged for time spent assessing and documenting damage
- • Loss of hire-earnings may be charged if equipment is unfit for hire
Questions About These Terms?
If you are unsure of anything, please don't hesitate to contact us.
Call 01482 230477
