Agreement Overview
This website is operated by Humber Events Company. All bookings made through this site are governed by these Terms and Conditions. It is your responsibility as the Hirer to read and understand these terms prior to making a booking. We will confirm acceptance of your booking via email or letter to the contact details you provide.
A responsible adult must supervise the inflatable at all times. These guidelines ensure the safety of all users, and it is the hirer's sole responsibility to ensure they are followed.
When equipment is used in accordance with our safety instructions and conditions of hire, users should operate safely without injury. However, the equipment will be in the hirer's possession and control while in use, not under the control of Humber Events Company.
Important: Humber Events Company accepts no liability for injuries sustained or other losses in the absence of negligence by the company or its employees. Liability for injuries or losses rests with the hirer. We strongly recommend hirers have adequate public liability insurance covering their liability arising from equipment use.
Public liability insurance is excluded entirely following any claim or injury related to the use of drugs and/or alcohol. By hiring equipment from us, you accept these terms and full responsibility for loss, damage, breakages, accidents, and liability.
All prices are in UK Pounds and include VAT where applicable at the current rate. The hire price will be as quoted on our website when you confirm your order (usually by paying the deposit), subject only to inadvertent technical errors.
If you amend your order, prices charged will reflect the amended items at the time the change is confirmed. Promotions are only available until their stated end date. Delivery charges may apply—check our delivery areas to see if you're subject to additional fees.
Delivery costs vary by area and will be shown when you select your location. We may deliver outside areas listed on our website—please contact us to inquire. Standard delivery hours are 6am–12pm, though custom times can be arranged for venues.
Upon Delivery: The hirer must sign our hire agreement and pay any remaining balance. We will not deliver assets without final payment. Ensure adequate space, accessibility, and a cleared area. You are liable for full hire costs if we cannot deliver due to space, accessibility, or location issues.
If we cannot provide delivery due to adverse weather, vehicle failure, illness, or other factors, we will inform you at the earliest opportunity. In the event of unavailability, we will replace items with the closest alternative and notify you promptly.
Bookings Under £200
Cancellations with 7+ days notice: 50% booking fee retained, balance refunded. Cancellations within 7 days: liable for full hire costs.
Bookings Over £200
Cancellations with 14+ days notice: 50% booking fee retained, balance refunded. Cancellations within 14 days: liable for full hire costs.
Weather Cancellations: If winds above 24mph are forecast, we will test wind speeds on arrival. If the location is deemed unsafe, we will cancel the hire and provide a full refund. Refunds are paid to the original payment method.
Humber Events Company reserves the right to cancel any booking where there is a potential health and safety risk. We operate with common sense regarding weather conditions. Our decision is final. Please note that after equipment installation, weather conditions may make equipment unsuitable for use.
Questions or Concerns?
If you are unsure about anything in these terms and conditions, please contact us before making your booking. We're here to help ensure your event is safe, fun, and memorable.
By hiring equipment from Humber Events Company, you acknowledge that you have read, understood, and agreed to comply with all rules, regulations, and conditions set forth in this agreement.
